Who We Are

GuardLink Dispatch is dedicated to providing reliable overnight dispatch services for U.S.-based security guard companies. Founded and operated by Monaam Kthiri, a Top Rated Plus freelancer on Upwork — a distinction held by only about 3% of freelancers worldwide. With over 18 million freelancers registered on Upwork, this recognition represents consistent high performance, long-term client success, and exceptional reliability.
That same standard of quality is what GuardLink Dispatch brings to every client partnership.

Our Mission

With two years of hands-on experience as a dispatcher and scheduler for a security company, I’ve seen firsthand the challenges that arise during overnight operations — missed calls, delayed response times, and guard inactivity caused by fatigue or lack of supervision.
Our mission is to ensure that no call goes unanswered and that every guard remains active and accountable during their shift — especially in the quiet, early-morning hours when alertness can drop.
GuardLink Dispatch was created to solve these problems through proactive monitoring, timely communication, and consistent engagement with on-duty officers, ensuring they stay alert and responsive throughout every shift.

What Matters to Us

• Responsiveness: Every call and message is acknowledged promptly.

• Alertness Monitoring: We ensure on-duty officers remain active and engaged throughout their shifts.

• Accuracy & Detail: Reliable incident logging and documentation.

• Trust & Confidentiality: All client data and operations are handled with care.

• Flexibility: Dispatch coverage tailored to each company’s specific needs.